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bellissimo 2-72 Way Video Entry System
PD-098 Issue 3C Installation and Operating Manual Page 24 of 40
Lock Release Problems
Lock release does not operate
or clicks but does not open.
 Connections to Lock Release are open or shorted.
 Voltage drop due to cable too thin.
 Lock current is too high; Power supply is resetting.
 Lock release jammed due to over tight fitting.
Maglock does not hold
strongly.
 Voltage drop due to cable too thin.
TEST:
Press ‘Test’ Button on Door
Controller (when system idle):
 Confirm ‘LOCK’ LED illuminates for 3 seconds.
 Check Output Voltage at LOCK terminals.
Lock release operates all the
time or in reverse.
 Check fail safe/fail secure SW2-4 selection matches
the lock type.
 Normally closed switch has been used for exit button.
Lock operates from the exit
button but not the test button
or phone.
 Normally closed switch has been used for exit button.
Video Problems
Blank picture when: -
Calling videophone or
Pressing view
 Broken or missing Video + or Video – wire.
 Cameras incorrectly configured refer to SW2-6
settings on page 18
 Call is from an audio only panel.
No picture when calling videophone
 Check auto display switch is on. See page 19
No picture when pressing view
 CCTV not available on Multiway systems.
Pressing view locks up system
 Ensure SW2-8 is OFF, see page 18
Repeated pressing of view does not
select cameras in sequence as
expected.
 Check SW2-6 at all entrances is set for correct
number of cameras at that entrance
 Check settings for SW3 if SW2-7 is enabled
 See section ‘Global View’ on page 19
Unstable picture
 Power supply voltage low.
 Terminator switch not set on last videophone.
 Too many terminator switches set on.
 Video gain jumper set to high on a short run.
 Very bright area in background upsetting
camera.
Unstable picture possibly with areas
looking like a photographic negative.
 Video + and – reversed, or M and S reversed.
Entrance cannot be seen at night
 Power not connected to camera IR night
illumination. Connect 1 to + on camera.
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