
bellissimo 1 Way Video Entry System
Installation and Operating Manual Page 23 of 25
Call Problems
Videophone does not ring or
flash when called
· Videophone off hook or muted on full mute.
· No power to videophone; check that red lamp
flashes when handset is picked up.
· Data wiring has a fault, Data A or B broken.
· 0V to controller missing on separately powered
videophone.
No extension videophone
rings or flashes when called
· Master videophone off hook or muted on full
mute.
Lock Release Problems
Lock release does not operate
TEST:
Press ‘Test’ Button on Door
Controller (when system idle):
è Confirm ‘LOCK’ LED illuminates for 3 seconds
è Check Output Voltage at LOCK terminals
· Connections to Lock Release are open or
shorted
· Voltage drop due to insufficient cable capacity
· Lock current is too high; Power supply is
resetting
Lock release operates all the
time or in reverse
· Check fail safe/fail secure SW2-4 selection
matches the lock type.
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